Step-by-step
- Identify the type of concernMark each point as a factual inaccuracy, missing information, disputed analysis, disputed recommendation or service complaint.
- Check the court timetableFind deadlines for statements, questions, evidence or the next hearing. Court directions take priority.
- Correct facts preciselyState the passage, the accurate fact and the reliable document or source supporting it.
- Respond to analysis with evidenceExplain why you disagree and connect your point to relevant evidence and the child’s welfare.
- Use the court process for assessment disputesProfessional opinions and recommendations are ordinarily tested through evidence, questions and submissions as the court directs.
- Use Cafcass complaints for service issuesFollow the official policy where the concern is about conduct, standards, information handling or failure to follow policy.
- Stay proportionateA short, evidenced response is usually easier to understand than a general attack on the report or adviser.
What you will need
- Report and court order
- Table of disputed passages
- Evidence for factual corrections
- Court deadlines
- Draft child-focused response
- Official complaint guidance if relevant
Common mistakes to avoid
- Assuming a complaint is an appeal against the report
- Combining every disagreement into one long email
- Alleging bias without evidence
- Contacting multiple people repeatedly
- Ignoring the court deadline while waiting for a complaint response
Practical paid support
How I can help
Report Response & Position Statement Support
From £149
Standard position statement preparation is £149 within its published scope; complex work starts from £249. A report walkthrough is available at the existing £60 hourly paperwork-support rate.
Included
- Factual issue organisation
- Child-focused structure
- One draft and one amendment for the standard package
- Final editable document and PDF
Not included
- Complaining to Cafcass for you
- Cross-examining a professional
- Legal advice or guaranteed change
We aim to respond to all enquiries within 24 hours.
Frequently asked questions
Will a complaint remove the report?
Not automatically. Cafcass explains that challenges to an assessment or recommendation are generally matters for the court process.
Can I ask questions of the report writer?
The court controls the evidence and questioning. Check the order and seek legal advice where necessary.
Official sources
- Cafcass: Feedback and complaints ↗
- Cafcass: Section 7 reports ↗
- Cafcass: Child Impact Assessment Framework ↗
Guidance checked: 1 November 2026. Always check the latest court order and official source before acting.